Video Chat services for your brands should be more of Shopping + Entertainment making it ShoppErtainment.The Video Chat engagement with your clients should be entertaining for them so that there shopping becomes a fun filled expereince for them. This will keep your brand profitable and keep the customer happy and engaged for all times to come.
The Interactive Video chat keeps the customer engaged and hooked. And the longer you are able to engage with the customer, the greater is going to be conversion factor and brand recall. Now purchasing on-line is no longer purely price-driven, customer's shopping expereince has to be engaging and entertaining.
Overall customer interaction, loyalty and trust play a significant role in making customers willing to lay their hands on new products, services and brands.